If your item arrives damaged or faulty, you can return it within 3 to 5 business days of delivery for a full refund or replacement.

Returns are only accepted for damaged or faulty items. Contact us at returns@watchhouse.com with your order number and photos of the issue before sending anything back.

The customer is responsible for return shipping costs.

Once we receive and inspect the returned item, we will process your refund or replacement promptly.